Smart Box TV –
Terms and Conditions

01 General Terms & Conditions

By accessing the Smart Box TV platform, you agree to be fully bound by these Terms and Conditions. This agreement is a legally binding contract between you and Smart Box TV. If you do not agree with any part of these terms, please stop using our platform.

Smart Box TV reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

02 Account Registration & Eligibility

The following requirements must be met to register an account on Smart Box TV:

• Users must be at least 18 years old. Account registration is not permitted for anyone under 18.
• Each person may only register one account. If multiple accounts are found belonging to the same individual, all accounts will be closed.
• All information provided at registration must be accurate and truthful. Providing false information will result in account termination.
• Smart Box TV reserves the right to request identity verification documents at any time.
• It is your responsibility to keep your account password and login details strictly confidential.
• Transferring or selling your account to anyone else is strictly prohibited.

03 Deposit & Withdrawal Policy

Smart Box TV supports deposits and withdrawals via Bangladesh's popular mobile banking services – bKash, Nagad, and Rocket. All transactions are secure and encrypted.

• The minimum deposit amount is BDT 100.
• Account verification (KYC) must be completed before any withdrawal can be made.
• Withdrawals are typically processed within 24 to 72 hours.
• The source of your deposit and the method of withdrawal must be the same.
• Smart Box TV reserves the right to hold or block any transaction deemed suspicious.
• Cases involving money laundering or illegal transactions will be reported to the relevant authorities.

04 Bonus & Promotion Terms

Smart Box TV regularly offers a variety of bonuses and promotions. Each offer comes with specific terms and conditions that must be followed.

• The Welcome Bonus is for new members only and applies to the first deposit only.
• A wagering requirement must be met before bonus funds can be withdrawn.
• Bonuses from one promotion cannot be combined with another, unless explicitly stated.
• If bonus abuse is confirmed, all bonuses and associated winnings will be forfeited.
• Smart Box TV reserves the right to modify or cancel any bonus offer at any time.
• Free spins and other special bonuses have their own validity periods and terms.

05 Betting & Gaming Rules

The following rules apply to all bets and games played on Smart Box TV:

• Once a bet is confirmed, it cannot be changed.
• Sports Betting wagers must be placed before the match starts or within the live betting window.
• If a bet is voided due to a technical error, the stake will be refunded.
• Smart box tv reserves the right to correct any inaccurate data displayed in scores or results.
• Accounts will be reviewed if unusual or suspicious betting patterns are detected.
• All slots games are RNG certified and audited by third parties.

The RTP (Return to Player) rates for all games on Smart Box TV are independently verified. Game outcomes cannot be manipulated, as our system relies entirely on a random number generator.

06 Prohibited Activities

The following activities are strictly prohibited on the smart box tv platform. Violations will result in serious action:

• Opening or operating multiple accounts under the same person's name.
• Attempting to abuse bonuses or circumvent bonus terms.
• Using another person's account or sharing account access.
• Any attempt to hack or crack the platform's software or hardware.
• Using bots or automated tools to play games.
• Depositing funds from money laundering or illegal sources.
• Any form of cheating or fraud against other players.

07 Privacy & Data Protection

Smart Box TV takes the protection of your personal information very seriously. We keep all data secure using 256-bit SSL encryption.

• Your personal information is never sold to third parties.
• Information is not shared outside the organization except where required by law.
• Our Full Privacy Policy Privacy Policy Full details are available on the page.
• Data may be retained for legal purposes even after an account is closed.

08 Responsible Gaming

Smart Box TV believes gaming is for entertainment, not addiction. We care about every player's mental and financial well-being. That's why Smart Box TV offers a range of responsible gaming tools to help you stay in control.

• Deposit limits: you can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for a set period.
• Reality Check: Periodic reminders about your playing time and spending will be provided.
• Cooling-off period: the option to temporarily suspend your account.

No one under 18 may use smart box tv. Parents are encouraged to use parental control software to keep their children away from online gaming.

09 Platform Services & Availability

Smart Box TV makes every effort to keep the platform available 24/7. However, brief downtime may occur due to maintenance, upgrades, or unexpected technical issues.

• Scheduled maintenance is typically announced in advance.
• Smart box tv is not liable for any losses resulting from technical errors.
• Smart Box TV is not responsible for any game disruption caused by your internet connection or device issues.
• Smart Box TV reserves the right to change the nature of its services at any time.

10 Dispute Resolution & Governing Law

If you have a dispute or complaint, please contact our customer support team first. We generally aim to resolve all complaints within 72 hours.

• Live chat support is available 24/7.
• Complaints submitted by email will receive an initial response within 24 hours.
• For complex disputes, Smart Box TV's legal and compliance team will conduct an investigation.
• The final decision rests with Smart Box TV and is binding on both parties.

11 Account Closure & Termination

You may close your Smart Box TV account at any time. Please contact our support team to do so.

• All pending withdrawals must be completed before an account is closed.
• Any active bonuses will be cancelled upon account closure.
• Smart Box TV may also close an account in the event of a breach of these terms.
• If you wish to reopen a closed account, please contact our support team.

12 Limitation of Liability

Smart Box TV is not liable for any direct or indirect loss arising from use of the platform, unless caused directly by our own negligence.

• Smart Box TV is not liable for any financial losses incurred through gaming.
• Any issues caused by a third-party payment provider are the responsibility of that provider.
• No compensation will be provided for games disrupted due to internet outages.
• Smart Box TV's total liability will never exceed the amount deposited in your account.