Smart Box TV believes gaming should be fun, not stressful. We want you to always play with a clear head and within your own limits. Here you'll find everything in one place — responsible gaming rules, tools, and support.
Smart Box TV puts the safety and well-being of every player first.
Gaming should be a source of enjoyment. At Smart Box TV, we make sure every player is playing for fun — free from the pressure of trying to make money.
Set daily, weekly, or monthly spending limits based on what you can afford. Smart Box TV helps you stay within your budget.
Decide in advance how long you will play each day. Our session timer feature helps keep you from spending more time than intended.
If you feel the need, you can exclude yourself from the platform for a set period. This takes effect immediately and is completely secure.
View your full gaming history, spending, and time spent — all in your dashboard. Understanding your own habits makes them easier to manage.
If you're finding it hard to keep your gaming under control, our support team and professional counseling services are here for you.
Responsible play means enjoying gaming consciously, within your own limits, and purely for entertainment. At Smart Box TV, responsible play isn't just a policy — it's at the heart of everything we do.
When online gaming crosses the line from entertainment into addiction, it can take a toll on family life, work, and mental health. Smart Box TV wants every user to stay healthy and happy — which is why we've invested in building a responsible gaming culture from the ground up.
Online gaming is growing rapidly in Bangladesh. With smartphones and internet access more widely available than ever, millions of people now bet and play on mobile. In this environment, responsible gaming matters more than ever. Smart Box TV is committed to upholding that responsibility.
Keep in mind
Never treat gaming as a source of income. It is purely a form of entertainment. Chasing losses by placing more bets is dangerous.
Many people don't notice when gaming has become an addiction. If you spot any of the signs below, it's time to take action. Knowing yourself is the first step toward responsible play on Smart Box TV.
If more than two of the signs above apply to you, contact us immediately or use the self-exclusion feature.
Smart Box TV has developed a range of effective tools to make responsible play easy. Use them to stay in control of your own gaming.
Set your own daily, weekly, and monthly deposit limits. Limits take effect immediately once set, and increasing them requires a 24-hour waiting period.
Set a time limit for each gaming session. Once the time is up, you will automatically receive a notification and the session will end.
Take a break from 1 day up to 6 weeks. During this time, you will not be able to log in to your account. Once a break is activated, it cannot be cancelled before it expires.
Exclude yourself from the platform for anywhere between 6 months and 5 years, or permanently. Once self-exclusion is active, no promotional messages will be sent to you.
On-screen pop-up messages will appear at set intervals to remind you how long you've been playing and how much you've spent.
All these tools are completely free and available any time from your Account Settings.
Using responsible gaming tools at Smart Box TV is simple. Just follow the steps below:
Log in to your Smart Box TV account and open "Account Settings" from the top menu.
Click the "Responsible Gaming" tab in your settings.
Deposit limit, time limit, cool-off, or self-exclusion — choose whichever option you need.
Set your preferred amount or time duration and click the "Confirm" button.
Once your settings are saved successfully, you will receive a confirmation message by email or SMS.
Tips
Set your deposit and time limits as soon as you open your account — it will save you a lot of trouble later.
Smart Box TV strictly does not provide services to anyone under the age of 18. Keeping minors away from gaming is a key part of responsible play.
If an underage account is identified, it will be closed immediately without prior notice and any deposited funds will be returned.
Ask yourself the questions below to understand how healthy your gaming habits really are. This is Smart Box TV's responsible gaming self-assessment guide.
Have you ever spent more than your set budget on gaming and regretted it afterward?
Do you feel irritable or restless when you're not gaming?
Do you hide how much you game from family or friends?
After a loss, do you place larger bets to try to win back what you lost?
Is gaming affecting your work, studies, or family responsibilities?
Have you taken out a loan or dipped into your savings because of gaming?
If you answered yes to even one of these questions, please reach out to our support team. Asking for help is a sign of strength, not weakness.
Responsible play doesn't mean staying away from gaming altogether. A few simple habits are all it takes to enjoy Smart Box TV safely for the long term.
Remember: on Smart Box TV, every win is a joy and every loss is a lesson. Staying in control is what makes gaming truly enjoyable.
If you feel that gaming addiction is having a negative impact on your life, do not hesitate to seek professional support. Smart Box TV is always here for you.
Contact details
Email: [email protected] | Support: 24/7 Live Chat
Smart Box TV treats responsible play not just as a policy, but as a culture.
This site is for individuals aged 18 and over only. Please play responsibly.
Use our safety tools, set your own limits, and enjoy Sports Betting and slots with peace of mind. Register now.